Please find help and support below for our most popular questions.

How do I enter the competition?

  • Select the competition you wish to enter on our Home or Competition pages.
  • You will then be taken to the competition page where you can select the number of tickets that you would like to purchase.
  • Add tickets to your basket/cart.
  • Proceed to Checkout.
  • Either login to an existing account at the top of the checkout page or create an account by filling out the checkout form.
  • Select your method of payment
  • You will need to tick the box to confirm that you accept our terms and conditions.
  • Click the Complete Order to finalise your purchase.
  • When you have paid your entry fee, your name will be entered in the draw with all of the other entries. 
  • You will also receive an email confirming you have been entered into the draw.
  • There is also a free entry route available.
    • To enter for free, click the Free Entry Method button.
    • Entries must be submitted via first or second class post.
    • Bulk entries are not accepted and if received will count as one single entry.
    • If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries.
    • Each free entry must be submitted separately.

If you have any issues, please contact us and we will be more than happy to help.

I haven’t received an email confirming my entry?

If you haven’t received an email from us confirming your entry please check your spam folder. If it is not in there, please contact us.

Your tickets will also be available in your customer account.

How is the winner decided?

Everyone who enters the competition will be entered into a draw. The winner will then be chosen at random from all the correct entries.